At any time of the booking, the property reserves the right to pre-authorize the credit card prior to arrival. Bookings guaranteed with invalid credit cards will be automatically canceled (it will be the Customer's responsibility to ensure that his reservation is successful, the structure relieves itself of any responsibility if the previously chosen date is no longer available)
The structure applies the Priority Check-Out procedure for all Guests; offering you the opportunity to leave the hotel without carrying out the ordinary Check-out and Control-bedroom procedures. The "PRIORITY CHECK OUT" service authorizes the Relasieroswellness EROSSUITE Guest house to charge the credit card for all "Any" expenses incurred during your stay. By way of example but not limited to: (phone calls, minibar, drinks, tourist tax, extras, and any damage caused to the structure and / or room). In the absence of a valid credit card, a security deposit in cash of € 250 will be required, which will disable the Priority check-out procedure, while the normal check-out and control-bedroom procedures remain in force.
Prices are VAT included, they DO NOT include the € 3.50 Tourist Tax. The Tourist Tax is per person per night up to a maximum of 10 nights and must be settled upon departure.
All parents are advised that the property does not accept children / adolescents under the age of majority.
Animals of any type and size are not allowed.
No charge can be attributed to the customer if the latter makes or requests cancellation within one hour (1 hour) after booking. If cancellation is made within the cancellation time slot indicated above, no fee will be charged.
In the event of a No-show or failure / late cancellation of the reservation within the terms and in the manner provided, the amount of one night's stay will be withheld.
In order to be confirmed by the hotel, each booking must be followed by an advance of 50% of the stay, even if it is only for one night.
For peak seasons or holidays or with special events, the management of the Erossuite Guest House does
reserves the right to request a non-refundable advance payment of up to 50% of the reservation (100% for stays of one night only) even in the case of reservations with a standard rate with free cancellation up to 14 days before check-in.
Reservations with cancellable or non-refundable rates, guaranteed with invalid credit cards will be
automatically deleted
